Service information

Our goal is to take care of our customers from start to finish…and then some! If you ever have an issue with windows or doors purchased and installed by us, we should absolutely be your first call. If you are not one of our customers and need help with your Pella products, the Pella service department information is listed below:

North Texas, West Texas, and East Texas

• Phone: 972-988-1575 (Press 1 for Service)
• Email: DFWService@PellaTX.com

Central Texas

• Phone: 512-339-6601, text 401 or 409
• Email: AustinService@pella.com